TERMS OF SALE (E-SHOP)
AUDIODINAMICA IS A TRADEMARK OF INNOVATION IN AUDIO (IIA) SRLS
This Terms of Sale (“Agreement”) applies to the purchases you make through INNOVATION IN AUDIO (IIA - Srls) websites that are provided in all over the world and that link to this Agreement (“Website or Sites”). This Agreement is a legal agreement between you and Innovation in Audio (trademark – Audiodinamica) and it may change from time to time (collectively, “INNOVATION IN AUDIO,” “we,” “us,” and “our”). This Agreement applies to the purchases of products and/or services (“Products”) on or through the Sites.
1. PRICE AND AVAILABILITY
All Products offered for purchase on the Sites are subject to availability. The prices stated for such Products are subject to change without notice. IIA Srls shall not be held responsible for any pricing, typographical, or other errors in such publications. Changes may be periodically made to these publications. These changes will be incorporated in new editions of these publications. The price on the website includes 22% Italian VAT for European countries (it will be applied when you select your country) and without Italian VAT (22%) for Extra EU countries. You will be obligated to declare the value of your goods in your country and the custom will calculate the taxes that you have to pay.
2. PROMOTIONAL OFFERS
All promotional offers made on the Website or Sites are limited to purchases made from IIA Srls or, eventfully, to dealers that will be subjected to the conditions of the offer. Purchases must be made during the specified promotional period to qualify.
3. ORDER ACCEPTANCE
We reserve the right, at our sole discretion, to cancel or refuse any order for any reason at any stage of the online ordering process, including after an order has been submitted and whether or not the order has been confirmed. Unless otherwise agreed to by IIA Srls payment must be received by IIA Srls prior to acceptance of an order. Notwithstanding the foregoing, IIA Srls may process payment for and ship parts of an order separately. Some situations that may result in cancellation include limitations on quantities available for purchase, inaccuracies or errors in Product or pricing information, or problems identified by our credit and fraud avoidance platform. We may also require additional verifications or information before accepting any order. We will attempt to contact you if all or any portion of your order is cancelled, or if additional information is required to accept your order.
Purchases made on the WEBSITE are intended for end users only. Products sold through the WEBSITE are not authorized for resale or export. The resale of or offer to sell a new IIA Srls patented product without the authority of IIA Srls is an infringement of IIA Srls patent rights. Your submission of your order shall constitute your full acceptance of these restrictions on resale. Your purchase may not be sold, leased or transferred to restricted countries, restricted end users, or for restricted end uses according to ITALIAN and EUROPEAN export and sanctions laws.
5. PAYMENT METHODS AND FINANCING OPTIONS
For your convenience, we offer a wide array of payment methods to complete your purchase on
a. Credit/debit cards: We accept the following credit and debits cards.
The payment amount is authorized and held by your financial institution at the time you place your order.
Please note: Authorized and held amounts will not be available for other purchases. If an order is cancelled, the authorization hold will expire in accordance with the terms of your bank or financial institution.
PayPal is a convenient and easy way to pay. Per PayPal, you can use your credit card or bank account without exposing your account numbers. You can link your credit card or bank account to your PayPal account so you don't have to enter your card number or address everywhere you shop.
6. ORDER CONFIRMATIONS AND CANCELLATIONS
a. What sort of order confirmation will I receive?
Once you place your order at the end of the checkout process, we will confirm your transaction. We recommend that you print and save a copy of this page for your records.
b. Can I change or cancel my order?
Because we strive to process orders quickly, there is only a brief period of time (1 hour) during which you may change or cancel an order. For further questions, please call us at +39 333 3110271 or send us an email at we will try to accommodate your request.
7.WITHDRAWAL OF AN ORDER
a. Right of withdrawal
You have the right to withdraw an order, in accordance with what is set forth below, within 14 days without giving any reason.
The withdrawal period will expire after 14 days from the day on which you receive the products. In case of an order for multiple products delivered separately, the withdrawal period will expire after 14 days from the day on which you receive the last product.
To exercise the right of withdrawal, you must inform us via email or regular mail of your decision to withdraw an order by an unequivocal statement.
b. Effects of withdrawal
Upon withdrawal you shall send back the products to IIA Srls, together with its original packing, labels or tags, inserts, accessories, etc., to the address provided to you by our Customer Service, without undue delay and in any event no later than 14 days from the day on which you communicated your withdrawal to IIA Srls. The deadline is met if you send back the products before the period of 14 days has expired. All products sent by you to IIA Srls are at your risk and you will have to bear the direct cost of returning the products.
IIA Slrs shall reimburse to you all payments received from you, except the cost of shipping.
You are liable for any diminished value of the products resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the same. This means the products should not have been damaged and that any labels or tags should be intact.
8. SHIPPING AND DELIVERY
Shipping charges are based on the country you are located and the size of your Product order. When you make a purchase, the shipping charge is estimated in your basket, and will be presented to you during the checkout process. The shipping costs will be different according to your country.
This date is based on the stock status of the product order. Product title passes to you when the Product is shipped. You have one week (7days) to notify IIA Srls of any missing, wrong, or damaged portion of your purchase or IIA Srls cannot be held responsible for these issues. In case you want to ship back the products/s, please pay attention that you have to ship it/them in the original box. If it isn’t respected, AUDIODINAMICA will reserve the rights not to accept it. In addition to that, IIA Srls cannot accept back a customized product. It is allowed when warranty applies.
We strive to keep all products sold on the WEBSITE/Sites in stock, but high demand occasionally results in delayed shipment. Stock status is indicated on the product page and in your basket during checkout.
Please note that the number of days quoted for the shipping will refer to the chart for estimated delivery times. It can vary from each country and on our stock, available.
a. Reporting lost or damaged packages
Please call us at +39 333 3110271 or send us an email at resolve any type of problem.
If the product is not delivered:
Please call us at +39 333 3110271 or contact the shipping company or send us an email at
Last Updated: February 15th, 2019